How long will it take my order to be processed?
It takes on average 24 to 48 hours for your order to be processed by our team.
How long does shipping take?

We are offering Free Shipping Australia Wide :

 Australia Wide Delivery: 7-10 days (Free)

Do you ship worldwide?

Sorry we do not ship worldwide at the moment

How can I track my order?

Click here, fill in your information’s and you’ll be able to check your order in real time!

I accidentally inputted the wrong address; can I change it?

Please contact us as soon as possible at


Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. If you’re in the 14 days following your order, just email us at directly and we’ll take you through the process.

Can I cancel my order?

You have 24 hours to contact our support team at and let them know you don’t want your order anymore.


Are the BeatPods like the AirPods?

No, they are not the same. BeatPods are not associated with/related to Apple AirPods.

How to use the BeatPods?

You can find the instructions/manual here